Effective Date: June 15, 2011
Complete Genomics understands that storing obtained data in a secure manner is essential to our business. Complete Genomics uses a variety of security measures to maintain the safety and confidentiality of personal information. Complete Genomics stores obtained user data using industry standard physical, technical and administrative safeguards to secure data against foreseeable risks, such as unauthorized use, access, disclosure, destruction and modification.
All user registration information is contained behind a firewall and only accessible by a limited number of employees who have special access rights to our production systems. Confidential personal information sent to us is encrypted in our secure database. The database is further protected behind a firewall. If you have any questions about the security at our Web Site, please send an e-mail to firstname.lastname@example.org.
Complete Genomics may collect certain personal information provided by you, including your name, address, phone number, e-mail address, fax number, and company affiliation. Our Web Site may also collect non-identifiable information that becomes available due to your visit to our Web Site. This information includes, for example, your IP address (a number automatically assigned to your computer when you visit the Web Site, and which is logged by our servers), your Internet Service Provider (“ISP”), your Web browser, the type of operating system, the domain name of the Web site which links you to our Web Site, the pages you visited, and the length of each visit to the Web Site. Complete Genomics may use such information to generate reports which will allow Complete Genomics to determine how it can enhance use of the Web Site and to review user trends.
Some personally identifiable information that we maintain may be shared on occasion with outside lawyers, auditors, consultants and others we hire to assist in supporting the Web Site or the services or performing other functions necessary to operate our business. If we make a disclosure of this type, the recipient must agree to safeguard the personally identifiable information, use such information only for the purpose specified by Complete Genomics, and return or destroy the information following the specified use of the information.
Complete Genomics may provide general information about you and/or your use of the Web Site that does not allow you to be personally identified or contacted by third parties. For example, we might inform third parties regarding the number of various types of requests for information regarding our services that we receive through the Web Site.
Complete Genomics may be required to disclose personal information in response to a search warrant, subpoena or court order. Disclosures may also be necessary to protect our legal rights, to protect the security or integrity of our Web Site or systems, to take precautions against liability, or during emergencies if physical safety is believed to be at risk.
The Genetic Information Nondiscrimination Act of 2008 (“GINA”) and the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), as amended in 2008, establish new standards for privacy and security of genetic information. Complete Genomics is committed to protecting the privacy and security of all genetic information in a manner that is consistent with customers’ legal rights and provider obligations under both GINA and HIPAA.
When you submit an inquiry via the "Contact Us" pages of the Web Site, you may receive materials regarding Complete Genomics' products and services by mail or e-mail. You may opt out of receiving these materials, or change your preferences with respect to receiving information regarding Complete Genomics’ products and services at any time, by visiting the “Contact Us” page of the Web Site or contacting us by e-mail at email@example.com.
You may contact Complete Genomics a) by visiting this web page: Contact Us or b) contacting us by e-mail at firstname.lastname@example.org, if you believe information concerning any personal data that is published on this Web Site is inaccurate, incomplete, or if you want to change or delete any information about you that Complete Genomics may have collected.