Support
Complete Genomics is committed to supporting our customers. Part of our commitment to helping you includes providing informational resources for download. Here you'll find specific product documentation, literature, frequently asked questions, and documentation on sample submission.
Be sure to check back often, as we update and add to this section frequently.
This page contains links to the most current technical product documentation for Complete Genomics service offerings.
Data File Formats
This document describes the directory structure and file formats for Complete Genomics sequencing data.
>> read moreRelease Notes
Describes new features and enhancements in the current release of Complete Genomics assembly pipeline.
>> read moreGetting Started Guide: First Look at CGI Genome Data
This document describes Complete Genomics data in terms of the general biological trends observed in typical genomes. It provides examples, summary statistics, and metrics to help you understand what you should expect to see when you look at your sequenced genome data.
>> read moreAnnotation Tutorial
A guide to interpreting biological annotation and functional impact of Complete Genomics small variations data.
>> read moreCopy Number Variation Methods
This document provides the algorithmic details and data processing steps behind our read-depth based CNV analysis pipeline.
>> read moreTechnology White Paper
Overview of Complete Genomics approach, sequencing technology, data analysis and software.
>> read moreReanalysis Instructions
This document provides detailed instructions on how to use the Complete Genomics Reanalysis Service.
>> read moreThis page contains links to the most current supporting documentation for Complete Genomics service offerings.
Specification Sheet
This document summarizes Complete Genomics Analysis Service (CGA™ Service). CGA Service Advantages include:
- 'Research-ready' data
- High coverabe, accurate human genome data and analysis
- Affordable for all study sizes
- Simple. Fast. Complete.
Data Deliverable
This document contains an overview of the data delivered for each human genome sequenced by Complete Genomics.
>> read moreQC Processes
This document describes the quality control systems and integrity checks that are an integral part of Complete Genomics human genome sequencing service.
>> read moreDNA to Data
This document describes Complete Genomics, Inc. (CGI) best practices on security for handling sample information and data. It includes information and details on how CGI identifies and tracks samples and resulting data.
>> read moreCNV & SV Application Note
An overview of the general methodology used for CNV and SV detection, use cases and quality assessment.
>> read moreReanalysis Flyer
An overview of the reanalysis service currently offered by Complete Genomics.
>> read moreManaging Data FAQ
Frequently Asked Questions about how best to prepare for receiving the data.
>> read moreCNV, SV, and MEI FAQ
Frequently Asked Questions regarding CNV/SV data files and mobile element insertions results, and method.
>> read moreSample Shipping and Acceptance Policy
This document details the following information:
- Sample acceptance policy for DNA samples sent to Complete Genomics, Inc. (CGI)
- Instructions on how to complete the Sample Manifest form (an Excel file)
- Shipping instructions for sending DNA samples to CGI
Quick Start Guide: DNA Sample Preparation
The purpose of this guide is to list suggestions on how to provide the highest quality input DNA, ensuring the highest possible quality in genome sequence results. This quick start guide includes the following sections:
- DNA Sample Requirements
- Common Reasons Why Samples Fail During Sample Quality Control
- Qualities ... >> read more
Sample Quality Control Protocol
This document provides detailed instructions on how Complete Genomics qualifies DNA samples prior to sequencing, including quantitation and gel electrophoresis.
>> read more