Position Code:  12-CM-051
Reports To:  Vice President, Clinical Products
Department:  Product Management

Description

Complete Genomics is looking for an experienced software product manager who is ready to take on an exciting and challenging role.  As a part of the Clinical Products team, we will look to you to make significant contributions that impact the future product strategy and success of Complete Genomics.  Your focus will be on guiding the development of new products that enable whole genome sequencing to be incorporated into every-day medical practice. Your job includes gathering, understanding and interpreting the needs of our customers and driving the creation of high-value, easy to use, on-target products that address those needs.  You must have a passion for making a difference and thrive in fast-paced, highly collaborative, cross-functional, interdisciplinary teams.

Qualifications 

• Demonstrable prior success at delivering complex but user-friendly software products - from concept, business plan, requirements, product definition, and delivery to launch
• Superior listening and communication skills
• Strong problem solving and analytical skills
• Aptitude for technology
• Results focused, make it happen, startup attitude
• Life science/biotech background highly desirable
• Experience in SaaS/cloud applications highly desirable
• Agile/iterative development methodology experience highly desirable
•  Bachelor’s degree. Technical major preferred.  MBA a plus.

Apply for this position

Complete Genomics does not accept unsolicited agency resumes.  Please do not forward unsolicited agency resumes to our website, employees or Human Resources. 

Complete Genomics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Complete Genomics and will be processed accordingly without fee.

Complete Genomics has the sole discretion to determine with whom we will enter into a contract.  If you wish to work with Complete Genomics, please contact the Human Resources department at careers@completegenomics.com.

Complete Genomics is proud to be an equal opportunity employer

Position Code:  12-CM-045
Reports To:  Vice President, Marketing
Department:   Marketing

Description

The Product Marketing Manager will be responsible for outbound marketing activities related to the company’s sequencing services, as well as supporting the field with technical sales tools and materials. This role requires an attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits.

In this role, the marketing manager will create technical product marketing materials based on analysis of human genome sequence data that directly support sales and growth of the Complete Genomics business. The candidate must be able to take complex technical information and summarize it in the form of whitepapers, PowerPoint presentations, and other technical materials for customers, sales, partners and prospects.  

Responsibilities 

• Positioning / Messaging – Assist the VP of Marketing with crafting the messaging and positioning for key services and products.
• Technical Materials –Write copy (or assist in developing content) for customer-facing marketing collateral including web pages, solutions datasheets and brochures, press releases, blog posts, etc. May present technical materials/slides in internal and external scientific meetings.
• Sales Enablement – Provide technical marketing support to the field in the form of slides. Develop sales tools that support the selling process of Complete Genomics’ products and to ensure sales has thorough knowledge of the product and can effectively overcome objections. Develop customer case studies into slides and materials for the field.
• Partner/Channel Marketing – Support the company’s partners and channels with the materials and programs they need for joint business success.
• Market Intelligence – Be the expert on your buyers, how they buy and their buying criteria; be the expert on your competition and how best to counter their competitive messaging.

Qualifications

• Ability to read, interprets, and summarize scientific and technical journals or other related materials.
• Ability to effectively present information internally to sales and technical teams and externally to the scientific community.
• Excellent written and verbal communication skills with the ability to communicate and discuss technical information on genetics, genomic studies, sequence analysis/bioinformatics and sequencing applications.
• Strong time-management skills to handle multiple tasks and deadlines.
• Aggressive, hard-working, eager to learn, and able to multi-task in a fast paced environment.
• Must be willing to travel up to 25% of the time.
• Masters or PhD in genetics, bioinformatics or related scientific/technical discipline and 2+ years of experience in a marketing, development, research or similar role.
• Hands-on research and/or commercial experience with DNA sequencing, genotyping or similar genomic products is highly desirable.

Apply for this position

Complete Genomics does not accept unsolicited agency resumes.  Please do not forward unsolicited agency resumes to our website, employees or Human Resources. 

Complete Genomics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Complete Genomics and will be processed accordingly without fee.

Complete Genomics has the sole discretion to determine with whom we will enter into a contract.  If you wish to work with Complete Genomics, please contact the Human Resources department at careers@completegenomics.com.

 Complete Genomics is proud to be an equal opportunity employer

Position Code:  12-CM-042
Reports To:  Vice President, Product Management
Department:   Product Management

Description

The Product Manager/Senior Product Manager, Product Management works closely with Product development, business development/channels, customers, sales, application scientists and other marketing functional groups.  This position will be responsible for Product Management of our assembly pipeline, related road map and feature set definition, and certain other projects that are in development.  Our assembly pipeline is the set of algorithms that is used to generate a comprehensive data set once a genome comes off of the sequencer.  This is an individual contributor role with no personnel management responsibilities.  The job level is dependent on experience level.

Responsibilities 

Strategic Marketing and Product Management

• Implement strategies for improving and expanding our sequencing service offering.  This includes requirements development, interfacing with and guiding the product development process and ensuring that these projects align with the existing research market offering.
• Responsible for specific projects and the aforementioned part of the portfolio as part of Product Management team.
• Develops Go-to-Market (GTM) plans, strategic initiatives and content that drive business results, with the ultimate goal of rapid market acceptance, sales success and leading market share.
• Work closely with the Marketing team on product launches and other externally facing activities.
• Keep abreast of research market and technical trends, competitor products and strategies and customer requirements to determine competitive positioning, adjust product roadmap based on this information.

Technical Marketing

• In conjunction with Product Marketing, contributes to the development of technical solution positioning, messaging, whitepapers, collateral, sales tools, value drivers, benefits, and competitive differentiation for our services portfolio.
• Provides technical expertise to customers and prospects, sales, support, and product management teams
• Develop content for technical sales tools that support the selling process of Complete Genomics offering and ensure that the sales team has thorough knowledge of the product and can effectively overcome objections made by the competition
• Ensure that services are properly positioned by working closely with relevant product marketing team members.

Qualifications

• At least 5-8 (Sr PM) or 2-4 years (PM) of experience in Product Management, Product Marketing or related Marketing role in life sciences, human disease research, or other related product area or company.
• B.S. in relevant scientific discipline such as genetics, molecular biology, cellular biology, biochemistry, general biology, or similar field.
• Ph.D and/or MBA is highly desirable.
• Extensive experience interacting with a variety of types of customers, including thought leaders and highly influential, prominent scientists, investigators and decision makers.
• Experience with DNA sequencing or related technologies or products.
• Experience with software development, bioinformatics, data analysis algorithms, or other related activities is highly desired.
• Knowledge of the DNA sequencing market and/or related market segments.
• Knowledge of genomic applications and the use of sequencing in a variety of applications, including human disease research.
• Experience marketing or selling services in the life sciences field.
• Excellent written and oral communication skills.

Apply for this position

Complete Genomics does not accept unsolicited agency resumes.  Please do not forward unsolicited agency resumes to our website, employees or Human Resources. 

Complete Genomics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Complete Genomics and will be processed accordingly without fee.

Complete Genomics has the sole discretion to determine with whom we will enter into a contract.  If you wish to work with Complete Genomics, please contact the Human Resources department at careers@completegenomics.com.

Complete Genomics is proud to be an equal opportunity employer

Position Code:  11-CM-053
Reports To:  VP, Product Management
Department:  Marketing

Description

The Technical Marketing Manager –will be responsible for the creation of technical product marketing materials with an emphasis on data and data analysis that directly support sales and growth of the Complete Genomics business. The candidate must be able to take complex technical information and summarize it in the form of whitepapers, PowerPoint presentations, and other technical materials for customers, sales, partners and prospects.

Responsibilities

• Technical marketing expert – Provide technical marketing support to the sales and support teams in the form of slides, whitepapers and technical documents.
• Give scientific presentations in various forums including industry conferences. Write copy (or assist in developing content) for customer-facing marketing collateral including web pages, product and solutions datasheets, product brochures, press releases, blog posts, etc.
• Support the selling process – Communicate the technical details of the products to the sales team and develop sales tools that support the selling process of Complete Genomics’ products.
• Product launch – Work with the relevant Product Managers to plan and execute the launch of new products and releases.   Help manage the cross-functional implementation of the launch plan.
• Sales training – Conduct appropriate sales trainings for the sales team to ensure that they have thorough knowledge of the product and can effectively overcome objections.
• Ability to read, analyze, and interpret scientific and technical journals or other related materials.  Often this involves summarizing relevant publications for dissemination to our sales and support teams.

 Qualifications/Required Skills

• Ability to effectively present information internally to sales and technical teams and externally to the scientific community. Excellent written and verbal communication skills with the ability to communicate and discuss technical information on genetics, genomic studies, sequence analysis/bioinformatics and sequencing applications.
• Ability to independently interact with relevant internal technical groups (e.g. product development) to gain required technical knowledge and expertise depending on the task and required deliverables.
• Strong time-management skills to handle multiple tasks and deadlines.
• Aggressive, hard-working, eager to learn, and able to multi-task in a fast paced environment.
• Must be willing to travel up to 25%of the time.
• Masters or PhD in genetics, bioinformatics or related scientific/technical discipline and 2+ years of experience in a marketing, development, research or similar role.  Specified years of experience are highly desired, but not necessarily required, depending on candidate’s background and training.
• Hands-on research and/or commercial experience with microarrays, DNA sequencing, genotyping or similar genomic products is highly desirable.
• Experience with bioinformatics tools and analysis is essential.

Apply for this position

Complete Genomics does not accept unsolicited agency resumes.  Please do not forward unsolicited agency resumes to our website, employees or Human Resources. 

Complete Genomics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Complete Genomics and will be processed accordingly without fee.

Complete Genomics has the sole discretion to determine with whom we will enter into a contract.  If you wish to work with Complete Genomics, please contact the Human Resources department at careers@completegenomics.com.

Complete Genomics is proud to be an equal opportunity employer